Privacy Policy

This Privacy Policy ("Policy") describes how koji4d ("Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("you", "your", "User") who access and use our online gaming platform located at https://koji4d.cam and any related services, features, and applications (collectively, the "Service").

At koji4d, we are committed to protecting your privacy and ensuring the security of your personal data. We understand that trust is the foundation of our relationship with Indonesian players, and we take our data protection responsibilities seriously. This Policy explains what information we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your personal information.

By creating an account or using the koji4d Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, please do not use our Service.

koji4d reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you register an account with koji4d, we collect the following personal information directly from you:

• Identity Information: Full legal name, date of birth, nationality, and gender
• Contact Information: Email address, mobile phone number, and residential address
• Verification Documents: Government-issued ID (Indonesian National ID / KTP), proof of address (utility bill or bank statement), and selfie photographs for KYC verification
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay account details), and transaction history
• Account Credentials: Username, password, and security questions
• Communication Data: Messages, feedback, and inquiries you send to our customer support team

1.2 Information Automatically Collected

When you use our Service, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers
• Connection Data: IP address, geographic location (city and country level), internet service provider, and time zone
• Usage Information: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths
• Performance Data: Error logs, crash reports, and performance metrics
• Cookie Data: Information stored in cookies and similar tracking technologies (see Section 8 for details)

1.3 Gaming and Transaction Data

To provide the Service and comply with regulatory requirements, we collect detailed records of your gaming activity:

• All bets and wagers placed, including game type, stake amount, odds, and outcomes
• Deposit and withdrawal transactions, including amounts, timestamps, and payment methods used
• Bonus claims, wagering progress, and bonus fund usage
• Account balance history and transaction ledger
• Responsible gaming settings, including deposit limits, loss limits, and self-exclusion periods

2. How We Collect Information

koji4d collects your personal information through multiple channels:

• Direct Collection: Information you voluntarily provide during account registration, KYC verification, deposit/withdrawal requests, and customer support interactions
• Automated Collection: Technical data collected automatically through cookies, web beacons, log files, and analytics tools when you access our website or mobile applications
• Third-Party Sources: Verification data from identity verification services, fraud prevention agencies, and payment processors to confirm your identity and prevent fraudulent activity
• Public Sources: Information from publicly available databases to comply with anti-money laundering (AML) and counter-terrorist financing (CTF) obligations

3. How We Use Your Information

koji4d uses your personal information for the following purposes:

3.1 Service Provision

• Create, maintain, and manage your gaming account
• Process deposits, withdrawals, and other financial transactions
• Provide access to games, sports betting markets, live casino, and togel draws
• Calculate and credit winnings, bonuses, and cashback
• Provide customer support and respond to your inquiries

3.2 Legal and Regulatory Compliance

• Verify your identity, age, and residential address (KYC/AML compliance)
• Detect, prevent, and investigate fraud, money laundering, and other illegal activities
• Maintain transaction records and gaming logs as required by law
• Respond to legal requests, court orders, and regulatory inquiries
• Enforce our Terms and Conditions and other policies

3.3 Security and Risk Management

• Monitor for suspicious account activity and unusual betting patterns
• Protect against unauthorized access, hacking, and security breaches
• Identify and prevent bonus abuse, collusion, and other policy violations
• Conduct security audits and vulnerability assessments

3.4 Service Improvement

• Analyze usage patterns to improve website functionality and user experience
• Develop new features, games, and betting markets based on player preferences
• Troubleshoot technical issues and optimize platform performance
• Conduct market research and customer satisfaction surveys

3.5 Marketing and Communications

• Send you promotional offers, bonuses, and special event announcements (with your consent)
• Provide personalized recommendations based on your gaming preferences
• Send important service updates, security alerts, and policy changes
• Invite participation in VIP programs and loyalty rewards

3.6 Responsible Gaming

• Implement and enforce deposit limits, loss limits, and self-exclusion settings
• Monitor for signs of problem gambling behavior
• Provide access to responsible gaming tools and support resources
• Comply with safer gambling regulations and best practices

4. Information Sharing and Disclosure

koji4d does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:

4.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist in operating the koji4d platform:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals
• Identity Verification Services: KYC/AML compliance providers that verify your identity and screen for fraud
• Game Providers: Software studios that power our slots, live casino, and other games
• Cloud Hosting Services: Infrastructure providers that host our servers and databases
• Customer Support Tools: Live chat and ticketing platforms that enable our support team to assist you
• Analytics Providers: Services that help us understand how users interact with our platform

All service providers are contractually bound to protect your personal information and use it only for the specific purposes we authorize.

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement agencies, or regulatory bodies when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requests
• Enforce our Terms and Conditions or investigate violations
• Protect the rights, property, or safety of koji4d, our users, or the public
• Detect, prevent, or investigate fraud, money laundering, or other illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate restructuring, your personal information may be transferred to the acquiring or successor entity. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other parties when you have given us explicit consent to do so, such as when you participate in promotional partnerships or third-party integrations.

5. Data Security Measures

koji4d employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is protected by SSL/TLS encryption (256-bit encryption standard)
• Secure Storage: Personal data is stored on encrypted servers in secure data centers with restricted physical access
• Access Controls: Strict employee access controls ensure that only authorized personnel can access personal data on a need-to-know basis
• Two-Factor Authentication: Optional 2FA adds an extra layer of security to your account
• Regular Audits: We conduct regular security audits, penetration testing, and vulnerability assessments
• Monitoring: 24/7 monitoring systems detect and respond to potential security incidents
• Data Backups: Regular encrypted backups ensure data can be restored in case of system failure

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using commercially reasonable efforts to protect your information.

6. Data Retention

koji4d retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After the applicable retention period expires, we will securely delete or anonymize your personal information. However, we may retain certain information for longer periods if required by law or legitimate business purposes such as fraud prevention, legal disputes, or regulatory audits.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information, subject to legal retention requirements
• Right to Restrict Processing: Request limitation of how we use your information in certain circumstances
• Right to Data Portability: Request transfer of your data to another service provider in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw your consent to data processing at any time (where consent is the legal basis)

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your full name, registered email address, and details of your request. We will respond within 30 days. Note that we may request additional verification to confirm your identity before processing certain requests.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.

8. Cookies and Tracking Technologies

koji4d uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on subsequent visits.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, including login authentication and session management. These cannot be disabled.
• Performance Cookies: Collect anonymous data about how users interact with our website to help us improve performance and identify errors.
• Functional Cookies: Remember your preferences (language, currency, game settings) to provide a more personalized experience.
• Marketing Cookies: Track your browsing activity to deliver targeted advertisements and promotional offers based on your interests. Used only with your consent.

8.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the koji4d platform. Most browsers allow you to refuse all cookies or accept only certain types. Consult your browser's help documentation for specific instructions.

9. International Data Transfers

koji4d operates internationally and may transfer your personal information to servers located outside Indonesia. When we transfer data to other countries, we ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Transfers to countries recognized as providing adequate data protection
• Implementation of appropriate technical and organizational security measures

By using the koji4d Service, you acknowledge and consent to the transfer of your personal information to jurisdictions that may have different data protection laws than Indonesia.

10. Children's Privacy

The koji4d Service is strictly intended for adults aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such information and close the associated account.

If you are a parent or guardian and believe your child has provided personal information to koji4d, please contact us immediately at [email protected] so we can take appropriate action.

11. Third-Party Links

The koji4d website may contain links to third-party websites, including game providers, payment processors, and affiliate partners. This Privacy Policy applies only to information collected by koji4d. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

12. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer: